Plumbing · Heating · Cooling · Halstead

Fixed today, or we tell you up front.

Second-generation plumbing and HVAC, twelve techs, and a written flat-rate quote before a tool comes out. The phone gets answered by a person, including at 2am.

Emergency right now? Same number, day or night. Smell gas? Leave the house first, then call. Two-minute guide below.

Services

The whole wet-and-warm side of the house.

Water in, water out, heat in winter, cold in summer. If it involves pipes, burners, or refrigerant, our twelve techs do it weekly.

01

Emergency repair

Burst pipes, sewage backup, no heat in January, no AC in July. A tech dispatched now, not a callback window.

02

Drains & leaks

Blocked drains cleared, leaks found and fixed at the source. Camera inspection when the same clog keeps coming back.

03

Water heaters

Repaired same-day where possible. Replacements quoted flat, tank or tankless, usually installed within 24 hours.

04

Heating & AC

Furnaces, boilers, heat pumps, central air. Repairs first when repair makes sense; replacements sized by math, not habit.

05

Maintenance plans

Two seasonal tune-ups a year and first place in line when the weather turns. The whole deal is one card, below.

The maintenance plan

Two tune-ups a year. Zero 2am surprises.

Most emergencies we see were quiet problems for months first. The plan exists so we catch them in October, not at midnight in February.

  • Heating tune-up every fall, cooling every spring, scheduled by us
  • Priority scheduling, ahead of every non-member call
  • 10 percent off all repairs, parts and labor
  • No overtime rates, ever, nights and weekends included
  • A written condition report after each visit, kept on file
$189
per year, one furnace and one AC Join by phone

Cancel anytime. If we miss a seasonal tune-up, the next year is free.

How pricing works

The number comes first.

$89 diagnostic, credited toward the work

The visit fee buys a real diagnosis, not a sales pitch. Go ahead with the repair and the $89 comes off the bill.

Flat-rate quote before we start

You approve a written number before a tool comes out. If the job runs long, that is our problem. The quote holds.

No overtime charge for plan members

Members pay the day rate at 2am. Everyone else hears the after-hours rate on the phone, before a van ever rolls.

Copper manifold pipework with brass valves on a basement wall

While you wait

Read this before we arrive.

The five minutes before the van arrives matter more than the fifty after. Three things to know tonight, not during the flood.

Every first visit ends with the tech walking you to your shutoff and labeling it.

Brass fittings and a pipe wrench on a workbench

Find your water shutoff now

Almost always where the main enters the house: the front basement wall, a crawl space, or a box near the meter. Turn it clockwise until it stops.

Go find it today, while nothing is wrong; a burst line dumps ten gallons a minute.

What counts as a gas emergency

A rotten-egg smell, hissing near the meter, or several pilot lights out at once. Do not flip switches, light anything, or start a fan.

Leave first, call the gas utility from outside, then us.

When to leave the house

Sewage rising in more than one drain, water reaching outlets or the panel, or a gas smell getting stronger instead of weaker.

Houses are fixable. Take the pets, stand in the yard, call from there.

A Manifold plumber with her tool belt

The crew

Twelve techs, one standard.

Sal Ferro started Manifold as a one-van shop in 1989; his daughter Dee runs the twelve of us now. Half the crew has been here over eight years, and it shows.

  • Licensed and background-checked, every tech. Name and photo by text before the van arrives.
  • Shoe covers and drop cloths, every job, no exceptions for "quick ones".
  • We clean up after ourselves. The vacuum runs before the invoice prints.
  • Apprentices work paired with a master, never alone in your home.
  • Stocked vans. About four out of five repairs finish in one visit.

Reviews

Word travels.

Water heater died Friday night. New one running by Saturday noon, and the number quoted on the phone was the number on the invoice.Dana · Dunmore
They found the leak two other companies missed, showed me the camera footage, and fixed it for the flat rate they quoted before starting.Rob · Cassel Park
A clean service van at a suburban curb

Service area

Close by, on purpose.

Towns we cover
  • Halstead
  • Dunmore
  • Cassel Park
  • Ridgemont
  • Ferrier
  • Windam
Typical response
  • Emergencyunder 90 minutes, day or night
  • Same-daycall before noon
  • Scheduledtwo-hour window, 30-minute heads-up text
Licensed & insured

Master Plumber MP-04187 and HVAC HC-2214, insured to $2M. Certificates emailed on request, and we pull the permits, not you.

Shop at 9 Gantry Road, Halstead · Open in Maps

One number, day or night.

Call and a person answers. We tell you what it likely is, roughly what it costs, and when a van can be there.

24/7 for emergencies · scheduling Mon to Sat, 7 to 6 · dispatch@manifold.example

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